Contact us

Welcome to EderHaizea. We are dedicated to providing exceptional service for all your fashion needs in Pants & Jeans, Tops, and Skirts. Your satisfaction is our priority. Please find the most suitable way to get in touch with our team below.

Customer Support

For any questions regarding our products, orders, shipping, returns, or general inquiries, our support team is here to assist you. We strive to respond to all messages promptly.

Email: [email protected]

Please include your order number (if applicable) for faster service.

Our Office

You can reach us at our corporate headquarters:

Shaanxi Jiyong Xifeng Trading Co., Ltd.
Address: Room 10302-B1-B1199, Zone E, Konggang International Business Center, Konggang New City, Xixian New Area, Shaanxi Province, China.

Please note: This is a corporate office address. For product returns, please initiate the process through our Returns & Exchanges policy page and follow the provided instructions.

Getting the Best Help

To ensure we can assist you efficiently, please consider the following when contacting us:

For order-related questions, have your order confirmation number ready.
For product questions (sizing, material, care for Pants, Jeans, Tops, or Skirts), please specify the product name or SKU.
For shipping inquiries, please refer to your shipping confirmation email first.

Our standard response time is within 24-48 hours during business days, Monday through Friday.

Thank you for choosing EderHaizea.